Friday, December 18, 2009

Mother's Day

Mother’s week was by far the busiest week that I had ever worked so far. I was impressed to see the business starting to prepare a week in advance. I was also impressed with the managing. Mark, the manager of the south store in Draper, would look at notes that he had made the previous year during Mothers week so that he could be prepared for this year’s Mothers week.

One day in the week we would get all of our flowers for the weekend and we would start doing some intense processing. As much as it became a big mess really fast, it was also a lot of fun.

Another day, it would be a day where we would make arrangement after arrangement just to have in the cooler. Sometimes we would only green vases just to be even more prepared. It was amazing to see how many arrangements we could cram in the cooler. Near the end, we had over 30 prearranged arrangements in the cooler ranging from all different prices. One arrangement, which Every Blooming Thing called “The Blow Out” arrangement, which is around 100 to 150 dollars, was a popular arrangement to give to the mothers. “The Blow Out” arrangement is just a mass of different kind’s of flowers in different colors in a large vase. Here are a couple “Blow Out” arrangements that I learned to design during Mother’s week.






The best part of Every Blooming Thing, is that they are closed on holidays, even if is Mother’s Day which is the biggest flower holiday there is. This week it was really good for me because I was able to work around 50 hours this week. Friday I was at work till 9 getting orders ready for the next day. Sunday was really enjoyable to finally get a break from such a successful weekend, however, my manager warned me that Monday would be the day we would get the complaints and boy was he right. Monday, we received a lot of phone calls from customers saying that their flowers died. One man came in really mad with the arrangement and demanded that he get his money back. The flowers that he held were dead but that was also because the water in the vase was too low which meant the customer just didn’t water. Every Blooming Thing still gave him back his money. When we did get complaints, the store would handle it by just making another arrangement for the customer and delivering it again. Flowers can be very unpredictable sometimes depending where they are located and in what temperatures they are in. You never can tell. This will be a Mother's Day that I will always remember.

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